Online Banking - Senior Site Reliability Engineer

Position Overview

The Online Tribe at Deutsche Bank Private Bank Germany is responsible for the digital customer access channels and services offered by Deutsche

Bank and Postbank. The Tribe’s application portfolio consists of modern cloud-driven Online Banking & Brokerage customer services, administration

frontends used by internal employees as well as further customer-oriented innovative solutions. We work in an agile environment, with a focus on

customer centricity and outstanding user experience, and with high reusability and flexibility of technical solutions in mind. Our fundamental is that

the highest application availability, scalability, technology- and security standards are a must. With our platform we want to be an enabler for high-

est quality cloud-based software solutions and processes at Deutsche Bank.

Responsibilities:

- As Site Reliability Engineer you contribute to the overarching implementation and operation of Deutsche Bank’s Online Banking platform in

the Google Cloud to become a central part of the feature-squads, based on the paradigm "you built it you run it".

- Define Service Level Objectives (SLOs), and enable an end-to-end view on customer satisfaction based on best practices for setting up Ser-

vice Level Indicators (SLIs) to create effective strategies for maintaining and improving system performance and availability.

- Collaborate with Business Functional Analysts and Solution Architects to find improvements in the solution design to improve the resili-

ence of technical solutions early on.

- Consult and guide the squad on the prioritization of reliability improvement and actively deliver them as part of the sprint.

- Hands-on experience in implementing reliability and resilience patterns like auto-scaling, curcuit breakers, bulk-heads, rate limiter, retry

mechanisms, etc.

- Actively work on service request fulfilment, incident and problem mgmt. to identify and reduce toil and the MTTR with engineering best

practices.

- Align and contribute on state-of-the-art SRE best practices e.g. GitOps, Distributed Tracing, Open Telemetry and Chaos Engineering with

the SRE chapter function.

- Be a knowledge- and skill multiplicator of your profession by being a Lead of the Site Reliability engineer population

- Increase the seniority of the overall Site Reliability Engineer chapter by establishing events and procedures, and foster a culture of high

standards

- Lead people of your engineer profession and make them become better each day

Skills:

- Expert knowledge and hands-on experience with applications hosted on cloud platforms such as Google Cloud Platform as well as with

Docker / Kubernetes in combination with with Google Kubernetes Engine (GKE), Terraform or similar technology.

- Experience in resilient software development in Python/JAVA and the usage of modern CI/CD pipelines e.g. Bitbucket, Github, Github Ac-

tions.

- Strong experience in the setup of observability, monitoring and self-healing solutions for instance with New Relic, Splunk, Google Cloud

Operations, Lightstep and Ansible.

- Very good knowledge of security standards (e.g.: TLS, OAuth2, KMS, Vault, Admission Controllers, let's encrypt), microservice architectures

and experience with API Management with Apigee or WSO2.

- Proactive attitude and collaborative Team player mindset paired with self confidence.

- Not loosing your coolness and keep your eye for details even in stressful situations where time matters.

- Having a creative approach towards solving technical problems.

- Excellent communication skills in English.

Well-being & Benefits

Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.

• A professional, passionate, and fun workplace.

• A modern office with fun and relaxing areas to boost creativity.

• Continuous learning culture with coaching and support from team experts.

• A culture where you can openly speak about mental health.

Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, Private healthcare and life insurance with premium benefits for you and discounts for your loved ones, healthier ways of working and check-up's.

Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.

• Kids@TheOffice - support for unexpected events requiring you to care for your kids during work hours.

• 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

• Hybrid working model with flexible working options

• Enjoy retailer discounts, cultural and CSR activities, workshops, and more.

Financially secure: We support you to meet personal financial goals during your active career and for the future.

• Competitive income, performance-based promotions, and a sense of purpose.

• Meal vouchers, bonuses for referrals

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.