TechOps - DE - CloudOps - M365 - Senior
at Ernst & Young
Posted a day ago
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- Compensation
- Not specified INR
- City
- Not specified
- Country
- India
Currency: INR
The role is an experienced Microsoft 365 (M365) Support Engineer (L3) within EY's TechOps. It requires expert-level support, solution design, governance, automation, and architecture-level tasks for M365 services, including security controls and compliance. You will lead complex troubleshooting, implement governance/compliance strategies, develop advanced PowerShell automation, manage Conditional Access and data loss prevention configurations, and mentor L1/L2 teams while coordinating with stakeholders on architecture changes. A minimum of 6+ years in Microsoft 365 administration and security compliance is required.
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Microsoft 365 (M365) Support Engineer
Role Overview
The M365 Administrator L3 will provide expert-level support, design solutions, and lead complex troubleshooting for Microsoft 365 services. This includes governance, compliance, automation, and architecture-level tasks.
Key Responsibilities
- Lead root cause analysis and provides permanent fixes for recurring issues.
- Design and implement governance and compliance strategies.
- Develop advanced automation scripts using PowerShell.
- Manage Conditional Access, DLP, and advanced security configurations.
- Coordinate with stakeholders for architecture-level changes.
- Mentor L1 and L2 teams and provide technical guidance.
- Experience Required (6+ Years)
- Extensive experience in Microsoft 365 administration, automation, and security compliance.
Required Skills
- Expert knowledge of Microsoft 365 architecture and integrations.
- Proficiency in PowerShell scripting and automation.
- Strong understanding of compliance, governance, and security frameworks.
Preferred Qualifications
- Microsoft Certified: Enterprise Administrator Expert or equivalent.
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