Principal, Site Reliability Engineer
at Fidelity Investments
Posted 6 days ago
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- Compensation
- Not specified USD
- City
- Not specified
- Country
- United States
Currency: $ (USD)
Principal Site Reliability Engineer at Fidelity Investments in Merrimack, NH. Responsible for ensuring the reliability and efficiency of FFIO Market Data Services, leading projects and collaborating with a team of experts to influence operations. Focused on cloud infrastructure, automation, monitoring, and incident management with end-to-end project delivery. Brings experience in production on-call support, AWS, Kubernetes (EKS), and observability tools to drive resilience and performance.
Job Description:
Principal Site Reliability Engineer
Note: Fidelity will not provide immigration sponsorship for this position
The Role
Are you looking for an exciting chance to boost performance? Come aboard Fidelity Investments in Merrimack, NH as a Principal, Site Reliability Engineer. You'll play a key role in guaranteeing the reliability and efficiency of our systems, spearheading projects to better FFIO Market Data Services. Work closely with a team of committed experts and create a substantial influence on our operations!
The Expertise and Skills You Bring
We are looking for experienced individuals who excel in team settings and demonstrate unwavering dedication to achieving outstanding results. Your responsibilities will draw on a mix of the qualifications listed below:
Education: Although a degree in Computer Science, Engineering, or a related field is desirable, we value relevant experience to encourage a wide range of applicants.
Experience: Demonstrated expertise in site reliability with a strong background in managing large-scale systems is essential. Experience in automation, monitoring, and incident management will set you apart.
Certifications: While not mandatory, certifications such as AWS Certified DevOps Engineer or Google Professional DevOps Engineer are a plus.
Required skills: Understand cloud infrastructure, excel in Python scripting, and drive projects end-to-end.
Preferred skills: Knowledge of Production on-call support for Cloud Infrastructure, experience with AWS services, and proficiency in observability tools like DataDog and Grafana.
You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
You have experience with load balancer traffic distribution (especially Akamai and VMware Avi)
You have extensive experiences in Change, Incident, Problem Management & on-call support
You have extensive knowledge on observability tools (Preferable - DataDog) & Grafana
You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledge's in cloud infrastructure
You have experience in Microservices Architecture like API Gateway or APIGEE
You have the ability to triage, execute root cause analysis and be decisive under pressure
You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships
You are able to do automation using Python
You have exposure to CFM/IaaC like Ansible & Terraform
You know on CI/CD tool like Jenkins
You have exposure to database administration (especially Yugabyte)
You have exposure to document creation for knowledge & process will be an added advantage
The Team
Our team embodies a spirit of collaboration and creativity, with a primary focus on improving our clients' experiences. We collaborate with a range of interested parties to guarantee that our FFIO Market Data Services are outstanding, showcasing our dedication to quality. As a team member, you will team up with industry leaders committed to making a difference. We are dedicated to encouraging a diverse and inclusive environment where our most valuable resource—our people—can flourish. Join us and be part of a team that values growth, adaptability, and the relentless pursuit of excellence!
Certifications:
Category:
Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
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About Fidelity
Join us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2026. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
Benefits that adapt to everything life sends your way
401(k) with company match
Medical, dental, vision and prescription drug coverage
16-week maternity leave & 12-week parental leave
Student loan assistance
Fidelity is invested in you
Committed to Professional Development
At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.
We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.
Continuing Education & Training
- Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
- Video-based training for technology, leadership, management & more.
- Ongoing skills development and coaching opportunities.
- Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
- A range of talent development programs to support career mobility.
Mentoring
- Utilize the skills of experienced leaders to enrich your career.
- Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
- An open atmosphere of knowledge sharing and collaboration.
- Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.
Our Commitment
Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.
Giving back to our communities
Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.
Fidelity Cares
- Provides associates with opportunities to actively volunteer and share their talents.
- Hosts numerous company-wide volunteer events (in-person and virtual).
- Partners with nonprofit organizations to support our local communities.
- More than 12,500 associates donate time annually – from interns to SVPs.
- Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.
Fidelity Charitable®
- Created to make it easy for people to support charitable organizations they care about.
- Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
- Supported more than 433,000 unique charities around the world.
- Since its inception, more than $100 billion has been given to public charities.
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