Investment Banking

ITSO/Senior Consultant Specialist

at HSBC

Mid LevelNo visa sponsorshipAWS/GCP/Azure DevOps

Posted a month ago

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Senior Consultant Specialist (ITSO) responsible for overseeing IT service operations and ensuring reliable delivery of technology services to the business. The role involves managing incidents and problems, driving continuous improvement initiatives, and coordinating with application, infrastructure and vendor teams to meet service levels. You will engage with stakeholders to align service delivery with business needs, support change implementation, and ensure compliance with policies and risk controls.