Investment Banking

Production Support Analyst Linux

at HSBC

JuniorNo visa sponsorshipAWS/GCP/Azure DevOps

Posted a month ago

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Provide production support for Linux-based systems, handling incident management, troubleshooting, and root-cause analysis to ensure service availability. Monitor infrastructure, respond to alerts, and perform operational tasks including deployments, patching, and capacity checks. Work with development and operations teams to automate recurring tasks and improve runbook procedures. Participate in on-call rotations and collaborate with stakeholders to restore services and prevent recurrence.