Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. Business: IWPB Technology. Principal responsibilities include conducting production support activities such as health checks and ad-hoc communications, ensuring timely milestone delivery and escalating issues as needed. The Core Enabler SVS consists of systems used by the Insurance Actuarial and Reporting teams. A key component of this team is managing the technical, stakeholder, and budget management of a vendor product Prophet Managed Cloud Services (PMCS from FIS) used by the Actuarial team with a ~US$ 7m annual spend. As a key member of the Global Insurance Tech management team, the role may include direct and indirect line or assignment management responsibility for junior resources across multiple locations. The role holder will consider end-to-end solutions across Actuarial and Insurance Risk systems and be responsible for delivering solutions on the same technology platform as for the Actuaries. Knowledge & Experience/Qualifications: Administer database systems (MySQL, SQL Server) and utilize scripting languages like Python for system maintenance. Leverage MS Power App and Power BI for workflow optimization. Provide application production support for Cloud services (AWS, Azure). Address vendor system issues, collaborate with IT teams to identify root causes, and improve system performance. Apply strong analytical, oral, and written communication skills to resolve IT project challenges. Manage projects using agile practices such as sprint planning, daily stand-ups, retrospectives, and tools like PowerPoint, JIRA, Confluence, ServiceNow, SharePoint, and Qliksense. Deliver impactful presentations and summaries, prioritize tasks efficiently, and oversee governance processes for systems like EHC and Datavisa. Handle Archer engagements, vendor management, and third-party risk management. Manage third-party expenditures, liaise with vendors for SoW creation, and oversee purchase order lifecycle activities. Coordinate Man Power Planning (MPP) with IT Leads to forecast resourcing needs across projects. Utilize financial expertise to manage BP lifecycle and exposure status reporting. Quickly adapt to new systems and resolve production incidents for HSBC users. Demonstrated experience in production support and IT project management. Background in Enquiry Service Platform (ESP). Proficiency in Cloud services (AWS, Azure) and database management (MySQL, SQL Server). Expertise in scripting languages like Python. Familiarity with MS Power App, Power BI, and Microsoft Office Suite. Experience with agile methodologies and tools like JIRA, Confluence, ServiceNow, SharePoint, and Qliksense. Strong analytical, communication, and problem-solving abilities. Background in vendor management, third-party risk management, and financial reporting. Knowledge on Insurance, IFRS17, Prophet, and Actuarial domains would be preferable. HSBC Technology China develops, implements, and supports software and IT services that allow HSBC to remain at the forefront of high-quality banking systems. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and their opinions count. Personal data held by the Bank relating to employment applications will be used in accordance with the Privacy Statement available on the HSBC website.