• As a DevOps/Functional Ops, you will operate in a multi-disciplinary role whereby Bots knowledge, IT Automation, Operations and stakeholder management are key in your day-to-day activities. As such, knowledge of IT Operations is a must. Knowledge of the ING in-house-built Bots system is a big plus.
• Together with your IT colleagues in Amsterdam, Singapore, Manilla and Bangalore you will create new functionality for our global user base;
• Analyze, discuss, build, test and implement the requirements regarding changes requested by our users.
• Provide Operational support to the BOTS ecosystem from a Functional perspective, including issue investigation, resolution coordination, and user guidance.
• Standby support for End of Day Process on a rotation basis with your teammates.
• Support Application Development by providing analysis, regression testing, automated testing, among other tasks.
• Work in an Agile environment with sprints of two weeks.
• Implement and document ING’s IT Risk & Security controls.
• Work on improving the current process through automation and identify improvements in the Customer Journey.

What you bring to the team

• Experience as Functional/Operations engineer or business analyst.
• Linux proficiency
• Experience working with databases (Oracle)
• Knowledge of Financial Markets products.
• Familiarity with tools like Confluence, Snow.
• Experience or affinity with IT Risk & Security concepts.
• Experience with working on Magic XPA software is a big plus.
• Experience with working in an Agile/Scrum environment.
• Flexible on being on call/support when needed
• A university degree, in Business Information Systems, Economics, Computer Science, Mathematics or similar.
• Excellent communication skills in English.
• Strong analytical skills, proactivity and willingness to share knowledge with others in the team.
• You thrive in a team setting and enjoy working in a multi-disciplinary environment.