Location: New York, NY, United States

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a DevOps Software Engineer III at JPMorgan Chase within Consumer & Community Banking, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identify and analyze operational pain points and inefficiencies, proactively designing and implementing automated solutions to streamline processes and enhance developer productivity.
• Designs, develops, automates, and troubleshoots with consideration for upstream and downstream systems and technical implications
• Develop and implement effective systems that empower developers to innovate while ensuring adherence to firm policies and regulatory requirements
• Monitor system performance and troubleshoot issues using tools like Splunk, Dynatrace, and Grafana.
• Provide hands-on production support, resolve incidents promptly, and perform root cause analysis to prevent future occurrences.
• Participate in on-call rotations to ensure 24/7 system availability
• Applies technical troubleshooting to break down solutions and solve a range of technical problems
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Oversee the administration and provisioning CI/CD infrastructure, ensuring reliable performance, scalability, and security across the system.
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience in DevOps related roles
• Experience with continuous integration and continuous delivery tools like Jenkins, Bitbucket, or Terraform and Application Resiliency & Security.
• Experience with system administration and automated provisioning
• Experience in logging, monitoring and observability tools such as Splunk, Dynatrace, and Grafana.
• Hands-on experience in production support and incident management and developer support
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Proficiency in Python and Shell Scripting
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• macOS administration and management
• Mobile application development
• Exposure to cloud technologies
• Experience working in highly regulated industries