
Lead Site Reliability Engineer
at J.P. Morgan
Posted a month ago
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- Compensation
- Not specified
- City
- Singapore
- Country
- Singapore
Currency: Not specified
Lead Site Reliability Engineer in the Cloud Foundational Services team at JPMorgan Chase based in Singapore, responsible for driving reliability, scalability, and performance across applications and platforms. You will lead resiliency design reviews, act as primary contact during major incidents, and mentor other engineers while implementing SRE best practices. The role requires hands-on experience with observability, CI/CD, containers, cloud platforms, and strong software engineering skills.
Location: Singapore
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
Job responsibilities
- Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
- Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
- Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
- Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
- Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
- Documents and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- Formal training or certification on software engineering concepts and 5+ years applied experience.
- Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
- Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
- Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
- Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
- Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
- Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
- Experience with troubleshooting common networking technologies and issues
- Ability to identify and solve problems related to complex data structures and algorithms
- Drive to self-educate and evaluate new technology, teach new programming languages to team members, and expand collaboration across different levels and stakeholder groups.
- General knowledge of financial services industry
- Experience working with Amazon Web Services (AWS), Microsoft Azure, and Google




