Senior Lead Site Reliability Engineer
at J.P. Morgan
Posted 7 days ago
No clicks
- Compensation
- Not specified USD
- City
- Dallas
- Country
- United States
Currency: $ (USD)
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Infrastructure & Production Management sector of Consumer & Community Banking, you are the non-functional requirement owner for your applications, championing resiliency, security, and automation. You influence strategic planning, drive continual improvement in customer experience and reliability, and coach teams in site reliability best practices. You will drive adoption of SRE practices across the organization, measure stability with metrics, and lead blameless post-mortems and knowledge sharing.
Location: Plano, TX, United States
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
Job responsibilities
- Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
- Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
- Drives the adoption of site reliability practices throughout the organization
- Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
- Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience
- Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible
- Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
- Provides personalized coaching for entry to mid-level team members
- Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
- Experience leading technologists to manage and solve complex technological issues at a firmwide level
- Ability to influence the team’s culture by championing innovation and change for success
- Experience hiring, developing, and recognizing talent
- Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
- Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
- Experience with troubleshooting common networking technologies and issues
Preferred qualifications, capabilities, and skills
- Experience in banking / financial domain is preferred
- AWS Cloud solution architect certification preferred
