Location: Plano, TX, United States

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorganChase within the Infrastructure Platform (IP) Line of Business, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Design and implement cloud contact center infrastructure and application systems at scale, with a primary focus on AWS
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Build an automation-first platform by codifying infrastructure with Terraform (IaC), implementing robust CI/CD pipelines (Jenkins/Jules) with testing and observability, and developing RESTful APIs to integrate services ensuring repeatability, compliance, and auditability
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
• Understands managing large corporate environment, developing, debugging, and maintaining code and infrastructure
• Hands-on experience in system design, application development, testing, and ensuring operational stability across cloud-native and containerized infrastructure
• Proficient in coding in one or more languages (Python, Java, or JavaScript)
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Troubleshoot and resolve infrastructure, deployment, and automation issues
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Experience with cloud platforms (AWS, Azure, or GCP)