Location: Jersey City, NJ, United States

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

Introductory Marketing Language:
We are building the strategic observability platform for one of the world’s largest and most complex financial institutions – re-engineering how telemetry and operational insights work at enterprise scale on public cloud.  This is a rare opportunity to shape a firm-wide capability from an architectural and engineering perspective, influencing standards and vendor integrations that will be adopted globally.  If you are motivated by designing robust, scalable cloud-native platforms – not running incident bridges – this role offers genuine scale, complexity and technical ownership.

As a Senior Lead Software Engineer at JPMorganChase within the Corporate Chief Technology Office, you will lead the engineering of our observability tooling portfolio onto our public cloud platforms, shaping how 10,000+ engineers build, instrument and operate their systems.  This is a hands-on technical role focused on platform design, cloud-native architectures, and large-scale distributed systems engineering.  We foster a collaborative, innovative, and inclusive team culture.

Job responsibilities

• Drive Innovation: Engineer robust, scalable solutions for the public cloud, expanding your expertise across major platforms—starting with Google Cloud Platform (GCP).
• Empower Engineers: Shape tools that directly impact our engineering community, ensuring they are intuitive, effective, and tailored to real-world needs.
• Provide Strategic Advice: Guide cross-functional teams with deep technical insight, helping them navigate complex challenges and deliver best-in-class solutions.
• Partner Collaboratively: Work closely with diverse teams to create integrated, seamless experiences that delight our customers and elevate our technology ecosystem.
• Provide Architectural Leadership: Lead the creation of architecture and design artifacts for sophisticated applications, ensuring that software development aligns with strategic design principles.
• Mentor and Inspire: Foster excellence by mentoring fellow engineers, promoting best practices, and cultivating a culture of disciplined, high-quality code.
• Contribute to the Community: Participate in engineering communities of practice and events, exploring and championing new and emerging technologies.
• Champion our Culture: Advocate for and embody the firm’s values of diversity, opportunity, inclusion, and respect, helping to build a welcoming and supportive workplace.

Required qualifications, capabilities, and skills

• Formal training or certification on Software Engineering concepts and 5+ years applied experience
• Solid understanding of public cloud fundamentals (compute, networking, storage, security, deployment) on AWS, GCP, or Azure.
• Extensive hands-on experience in system design, application development, testing, and operational stability.
• Proven leadership in teams focused on quality SDLC, peer review, testing, and automated cloud deployment.
• Proficient in coding, preferably in Go or Java.
• Effective written and verbal communication skills for engaging stakeholders.
• Strengths in presenting technical designs to engineering audiences.
• Commitment to continuous learning and exploring new technologies.

• Degree or equivalent experience in Computer Science, Engineering, Mathematics, or related technical field.
• Exposure to cloud automation technologies such as Terraform
• Experience with Google Cloud Platform services for monitoring, auditing, tracing, and access management
• Proficiency in deploying, managing, and troubleshooting containerized applications using Kubernetes
• Experience with observability platforms such as Dynatrace, Splunk, and Grafana
• Understanding and experience with Open Telemetry (OTel) standards and tools
• Ability to build secure applications and remediate vulnerabilities using modern techniques