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Job Description Summary

Job Description

JOB TITLE: Senior Technical Applications Support Specialist - Environments

LOCATION: Halifax or Edinburgh

HOURS: Full-time

WORKING PATTERN: Hybrid, minimum 40% in the office

Pay Range: £70,929 - £78,021

About this opportunity

As a Senior Technical Application Specialist specialising in Test Environment Services, you’ll drive technical delivery by coordinating and integrating complex components across multiple Labs and third parties. You’ll work closely with engineering roles and environment specialists to ensure dependencies are managed and solutions are delivered at pace.

This is a hands-on role where your technical expertise, stakeholder engagement, and understanding of the LBG estate will be key to delivering fit-for-purpose environments that support major programmes and transformation initiatives.

Why Lloyds Banking Group

We’re transforming the way we serve our 26 million customers. By investing in our people, data and tech, we’re building a more inclusive and innovative future. Join us and be part of a purpose-driven journey.

Day to day, you'll:

• Capture and coordinate test environment requirements across Labs and platforms
• Manage end-to-end delivery of environments for SIT, NFT, and UAT phases
• Collaborate with architects, QA leads, engineers, and third parties
• Track environment releases, upgrades, and incidents
• Document connectivity and third-party interfaces
• Control environment costs and drive efficiency
• Identify and resolve technical blockers and RAID items
• Support environment incident resolution and stability
• Continuously improve environment processes and services

What you’ll need:

• Strong technical background in environment provisioning and management
• Understanding of Route-to-Live complexities and infrastructure delivery
• Experience with cloud infrastructure and transitioning applications
• Familiarity with banking platforms (Branch, Telephony, Digital, Mortgages, Payments)
• Knowledge of tooling and tech strategy across the LBG estate
• Experience in Technical Recovery, Incident & Problem Management
• Ability to lead multiple deliveries and manage stakeholders
• Strong organisational awareness and communication skills
• Experience with change methodologies (Scrum, Kanban, Waterfall)

And any experience of these would be really useful:

• Coaching and mentoring team members
• Logical and creative problem-solving
• Hands-on technical engagement and delivery
• Multi-channel and multi-layered estate knowledge (front/middle/back end)

About working for us

We’re committed to building an inclusive organisation that reflects modern society. We welcome applications from all backgrounds and offer support through reasonable adjustments if needed.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle
• 30 days’ holiday, plus bank holidays
• Wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.