Role Profile

We are looking for a Site Reliability Engineer (SRE) to join a product suite within the Risk Intelligence business. This role is based in Manila, Philippines, and will be responsible for executing reliability engineering practices, supporting platform operations, and contributing to automation and observability initiatives.

The successful candidate will have strong technical skills in cloud infrastructure, SRE principles, and operational tooling. This role will work closely with engineering, product, and platform teams to ensure services are reliable, scalable, and secure.

Key Responsibilities

Reliability Engineering & Operations

• Support reliability operations across platforms.

• Monitor and maintain SLOs, SLIs, and error budgets.

• Participate in incident response and post-incident reviews; contribute to root cause analysis and remediation.

• Develop automation for operational tasks, incident response, and compliance.

• Maintain and enhance CI/CD pipelines with integrated testing and deployment automation.

• Implement observability dashboards and alerts using Datadog, OpenTelemetry, and BigPanda.

• Contribute to infrastructure-as-code using Terraform and GitHub Actions.

• Support integration and maintenance of Kong API Gateway and Snowflake data platform.

Service Management & Compliance

• Follow ITIL practices for incident, problem, change, and service request management.

• Use ServiceNow for ticketing, reporting, and workflow automation.

• Ensure runbook accuracy and DR readiness.

• Monitor system performance and cost efficiency.

• Support compliance and audit readiness activities.

Collaboration & Knowledge Sharing

• Work with engineering and product teams to embed reliability into delivery.

• Share technical knowledge through documentation and enablement sessions.

• Participate in global SRE initiatives and cross-regional collaboration.

Person Specification

• Bachelor’s degree in Computer Science, Engineering, or a related technical field or equivalent practical experience.

Required Skills and Experience

• Experience with Azure and AWS cloud services.

• Proficiency in:Kubernetes, Docker, Terraform, GitHub Actions, Jenkins

• Datadog, OpenTelemetry, BigPanda

• Kong API Gateway, Snowflake, Azure SQL, Cosmos DB

• Understanding of SRE principles and operational metrics.

• Experience with ServiceNow and ITIL-aligned service management.

• Strong troubleshooting and automation skills (e.g., Python, Bash).

Personal Attributes

• Detail-oriented and proactive.

• Structured in incident response and operational execution.

• Strong communicator and team player.

• Passionate about automation, reliability, and continuous improvement.

• Committed to learning and contributing to team success.

About the London Stock Exchange Group

LSEG’s vision is to be the most trusted authority in global financial markets. This is achieved through leading the world in providing access to capital, helping customers optimise capital resources and promoting trusted and open environments and services for investment.

LSEG is a diversified international exchange Group that sits at the heart of the world's financial community. The Group operates through four key business divisions: Capital Markets (broad range of international equity, bond and derivatives markets); Post Trade (post trade and risk management services); Global Technology Services (trading platforms and capital markets software); and Information Services (real-time and reference data products).

As a global business, LSEG relies on diversity of culture and thought to deliver on our goals. Therefore we seek hardworking, qualified employees in all our operations around the world−regardless of race, colour, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Location: PHL-Taguig City-CitiPlaza

Time Type: Full time