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Technical Support Advisory

at Microsoft

Mid LevelNo visa sponsorshipAWS/GCP/Azure DevOps

Posted 3 hours ago

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Provide technical advisory and frontline support to customers, identifying, triaging, and resolving complex technical issues. Collaborate with engineering and product teams to drive issue resolution, root cause analysis, and knowledge base improvements. Advocate for customer success, deliver guidance on best practices, and help customers optimize deployment and usage of Microsoft products and cloud services. This role requires strong communication, problem-solving, and collaborative skills to ensure a high-quality customer experience.