
D365 Solution Architect – Senior Manager
at PwC
Posted 3 hours ago
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- Compensation
- Not specified
- City
- Not specified
- Country
- United Kingdom
Currency: Not specified
Lead design and delivery of Dynamics 365 Customer Engagement and Power Platform solutions, including integrations and architecture for Microsoft AI Business Solutions. Manage cross-functional delivery teams, engage senior client stakeholders, shape solution options and reusable assets, and oversee multiple projects and delivery models.
About the role:
D365 CE Solution Architects are responsible for leading D365 CE functional solution and integrations design & implementation on delivery projects. They are also responsible for leading D365 CE solution design on sales pursuits, managing client expectations and delivery scope during delivery projects, along with meeting the general expectations in line with their consulting grade.
What your days will look like:
Leading cross-functional teams in client-facing delivery roles
Providing oversight across multiple projects simultaneously to deliver client success
Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches.
Modelling commercial delivery models to ensure accurate estimation and budgeting while remaining competitive
Leading the build of re-usable assets that will increase the efficiency and go-to-market offerings of PwC
Developing architecture requirements to meet client's needs, building Solution Architecture for Microsoft AI Business Solutions including Dynamics 365 Customer Engagement, Customer Insights, and Contact Centre along with wider PowerPlatform.
Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)
Engaging with team members to contribute towards successful project outcomes.
Working closely with technical development capability, including near shore and off shore teams.
This role is for you if:
You have strong and established experience delivering Dynamics 365 Front Office solutions
You have Solution Architecture expereince and expereince with 1 or more structured architecture frameworks ideally, experience in a client-facing role with a Microsoft Gold Partner
You have 1 or more relevant expert-level Microsoft certifications
You are leading and overseeing both waterfall and agile project delivery teams, and expereince with 1 or more structured architecture frameworks
You have experience in bid preparation and presentation, including system demos
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

