Investment Banking

Production Support Analyst

at Raymond James

JuniorNo visa sponsorshipAWS/GCP/Azure DevOps

Posted 19 hours ago

No clicks

Compensation

Not specified

Currency: Not specified

City

Denver

Country

United States

Provide operational support for production systems, troubleshooting incidents, and performing root-cause analysis to restore service quickly. Monitor applications and infrastructure, respond to alerts, and coordinate with development and IT teams to resolve issues. Maintain runbooks, documentation, and contribute to process improvements and automation to reduce recurrence. Participate in on-call rotations and ensure SLAs and compliance requirements are met.