Lead Service Analyst
at Societe Generale
Posted 9 hours ago
No clicks
- Compensation
- Not specified INR
- City
- Bengaluru
- Country
- India
Currency: INR
Lead Service Analyst - IT role focused on Windows system administration, Veritas Volume Manager, VMware, scripting (PowerShell), and ITIL-based operations. Responsible for monitoring, triaging, and troubleshooting incidents in WIN Infrastructure, managing VM and physical servers, cluster creation, patching, and ensuring security and standard procedures. Requires experience with Windows Server 2008-2022, Veritas clustering, VMware, and Azure cloud technologies; involves collaboration with global peers and participation in on-duty/rotations.
System Administration Experience with Windows 2012\/2016\/2019\/2022.
Experience with Veritas Volume Manager, Understanding of Scripting, Shell scripting, Experience with Volumetry on SAN \/ NAS, Veritas cluster, PowerPATH, VMware platform.Troubleshooting & cluster creation of VM & physical servers
Monitor, triage & troubleshoot incidents with WIN Infrastructure
Cluster create & configuration of VM & physical servers
Install, upgrade, maintain and support WIN Infrastructure
Providing the permanent fix on the repeated alerts\u00a0
Analysis of the alerts, Route cause analysis
Maintain and support services\/applications that are part of the WIN team\u2019s responsibilities
Contribute to documentation and review standards and operational procedures
Enforce technical and security standards for WIN Infrastructure and services
Follow internal processes at all time (SOPs, Golden Rules, ITIL, time tracking, escalation, etc)
Work closely with peers worldwide by taking part in periodic meetings and Share Knowledge
Contribute to GTS Transformation \u2013 Individual and Team level.
Adhere to the support\/leave planning by participate in # WEinfra \/ OTG\/ On duty \/ Weekend shifts \/ Holidays
Agent support like Symantec, EDR, Qualys, winlogbeat, Zabbix etc.. Azure cloud technology<\/p>
Result Orientation
Client Focus
Contribution to Strategy
People Development
Change leadership<\/p>
Cooperation
Team Leadership\"<\/p>Profile required
System Administration Experience with Windows 2008\/2012\/2016\/2019\/2022.<\/p>
MS cluster-2019\/2022<\/p>
Veritas cluster, Vmware platform, Scripting - power Shell<\/p>
Basic:<\/p>
Incident management
Change management
Capacity planning
ITIL frame work<\/p>Why join usBusiness insight
At Soci\u00e9t\u00e9 G\u00e9n\u00e9rale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you\u2019re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!<\/p>
Still hesitating: You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group\u2019s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection<\/p>
Why Join Us:We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status\u201d.<\/p>","identifier":{"@type":"PropertyValue","name":"Recruitment Societe Generale","value":"25000QJC"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore","addressCountry":"India"}}} window.dataLayer = window.dataLayer || []; var aData = { customVarPage1: "Lead Service Analyst", customVarPage2: "Bangalore", customVarPage3: "Permanent contract", customVarPage4: "25000QJC", customVarPage5: "SG Global Solution Centre", customVarPage6: "IT (Information Technology)", customVarPage7: "2026/02/15" } window.dataLayer.push(aData);
Lead Service Analyst
Responsibilities
System Administration Experience with Windows 2012/2016/2019/2022.
Experience with Veritas Volume Manager, Understanding of Scripting, Shell scripting, Experience with Volumetry on SAN / NAS, Veritas cluster, PowerPATH, VMware platform.Troubleshooting & cluster creation of VM & physical servers
Monitor, triage & troubleshoot incidents with WIN Infrastructure
Cluster create & configuration of VM & physical servers
Install, upgrade, maintain and support WIN Infrastructure
Providing the permanent fix on the repeated alerts
Analysis of the alerts, Route cause analysis
Maintain and support services/applications that are part of the WIN team’s responsibilities
Contribute to documentation and review standards and operational procedures
Enforce technical and security standards for WIN Infrastructure and services
Follow internal processes at all time (SOPs, Golden Rules, ITIL, time tracking, escalation, etc)
Work closely with peers worldwide by taking part in periodic meetings and Share Knowledge
Contribute to GTS Transformation – Individual and Team level.
Adhere to the support/leave planning by participate in # WEinfra / OTG/ On duty / Weekend shifts / Holidays
Agent support like Symantec, EDR, Qualys, winlogbeat, Zabbix etc.. Azure cloud technology
Result Orientation
Client Focus
Contribution to Strategy
People Development
Change leadership
Cooperation
Team Leadership"
Profile required
System Administration Experience with Windows 2008/2012/2016/2019/2022.
MS cluster-2019/2022
Veritas cluster, Vmware platform, Scripting - power Shell
Basic:
Incident management
Change management
Capacity planning
ITIL frame work
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating: You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved. We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection
Why Join Us:We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Diversity and Inclusion
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