As a Software Engineer Intern at DocuSign in the PLG engineering team, you will contribute to optimizing the performance and reliability of mission-critical APIs within Commerce Platform Services. You will collaborate with Backend and Frontend Engineers and other stakeholders to build scalable solutions using modern technologies (primarily C#/.NET Core). Responsibilities include profiling high-volume API endpoints, implementing performance optimizations, and participating in system design discussions and rigorous code reviews. You will also engage with technical documentation to understand the architecture and trade-offs.
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Software Engineer Intern at Docusign in the PLG engineering team, you will contribute to the vision, strategy, and execution of key initiatives within Commerce Platform Services, focused on optimizing the performance and reliability of our mission-critical APIs. You will collaborate closely with experienced Backend and Frontend Engineers, and other stakeholder groups to build scalable solutions that meet the evolving needs of our customers and maintain the integrity of the Docusign platform. This position is an individual contributor role reporting to the Director, Engineering, Architecture. Responsibility Assist in profiling and analyzing the performance of high-volume API endpoints using industry-standard monitoring tools Develop and implement performance optimizations in a modern programming environment (primarily C#/.NET Core) Collaborate cross-functionally with Product owners and other teams to deliver innovative, stable, and performant solutions Partner with Senior Engineers on system design discussions and rigorous code reviews Engage with technical documentation to understand existing system architecture and design choices Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field Experience with modern collaboration and project management tools such as Slack, Google Docs, Jira, Git (or similar version control), and familiarity with cloud environments (e.g., Azure, AWS) Preferred Passion for backend systems, high-scale architecture, and performance optimization Excellent written and verbal communication skills, especially in articulating technical trade-offs Strong analytical and problem-solving skills, with the ability to make data-driven decisions based on performance metrics Experience with one or more languages such as React or C# Familiarity with NoSQL databases A conceptual understanding of microservices architecture and cloud computing principles Experience with performance profiling, monitoring tools (e.g., Datadog, Prometheus), or basic load testing Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $26/hour - $33/hour Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical d