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Technical Support Engineer - Windows Core

at Microsoft

Mid LevelNo visa sponsorshipC/C++/C#

Posted 5 hours ago

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Provide advanced technical support for Windows core components, diagnosing complex OS-level issues and guiding customers through resolutions. Reproduce problems, collect diagnostics, and collaborate with engineering teams to identify root causes and drive fixes. Communicate effectively with customers and internal stakeholders, document solutions, and contribute to knowledge base improvements. This role requires strong troubleshooting skills and a deep understanding of Windows internals.