Amazon's Identity Security & Access Platform (ISAP) is seeking an experienced Software Development Manager to lead the Access Engineering team, a foundational component of Identity and Access Management for Amazon's StoresBST organization. This is an opportunity to own a portfolio of mission-critical services processing 1.35 billion requests daily — systems that sit at the intersection of security, scalability, and innovation, protecting Amazon's Customer Service organization. You will lead a team of talented engineers in a high-velocity environment, driving the technical roadmap for contextual authorization, fine-grained access control, and AI-integrated security, while partnering cross-functionally with engineering, product, and business stakeholders to deliver results at Amazon scale. We are looking for a proven engineering leader with deep expertise in large-scale distributed systems and identity and access management, a strong track record of delivering complex technical programs in ambiguous environments, and a passion for hiring and developing top talent. If you thrive in high-ownership environments, are energized by hard security problems, and want to lead a team whose work protects millions of customer interactions every day, we want to hear from you.

Key job responsibilities
- As a Software Development Manager on the ISAP Authentication Engineering team, you will partner closely with a talented team of engineers and security product managers to ideate, build, operate, and scale mission-critical authentication services that protect Amazon's Customer Logistics organization at massive scale — securing access for hundreds of thousands of associates across Amazon's global fulfillment network.
- You will be accountable for delivering ISAP's most strategic authentication initiatives, including advancing Multi-Factor Authentication infrastructure, contextual authorization capabilities, and AI-integrated security solutions that sit between distributed systems and identity infrastructure.
- You will drive the technical roadmap for associate authentication and least-privilege access enforcement, ensuring that every associate interaction across Amazon's fulfillment centers is protected against unauthorized access, credential compromise, and insider threats — without introducing friction that slows down the operations that customers depend on.
- As part of Amazon's broader technical leadership community, you will play a critical role in shaping ISAP's long-term IAM strategy for Customer Logistics, working in close partnership with senior executives, cross-functional security stakeholders, and teams across the Stores organization to define business targets, resource requirements, and organizational priorities.
- You will set a high bar for engineering excellence across the full development lifecycle — from early design through Tier-1 production operations — actively contribute to hiring and developing a world-class team of security engineers, and leverage your leadership to accelerate the delivery of innovative authentication solutions that safeguard Amazon's associates, operations, and customers at scale.

About the team
About Amazon Security

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- 3+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 184,900.00 - 250,200.00 USD annually