The AmSec Endpoint Security Capabilities and Prevention Engineering team build and operate first and third party services for the monitoring and response to malicious activity on the Amazon internal devices. We collect data from all parts of Amazon's environment worldwide.

We seek a System Development Manager who is excited about leading a talented team to solve challenging problems by developing our own solutions, while operating a mission critical service that protects Amazon and our customer data. Our challenges are broad and deep -- we build flexible, secure, scalable, high-performance and robust tools and services. These services enable our security engineers and analysts to detect and respond to malicious activity on our infrastructure. In Amazon Security we operate multiple large scale data query platforms to allow security engineers to detect anomalies and facilitate threat hunting. You will lead a group of engineers to operate these services to the highest operational level while building new tools and services to improve the customer experience and make it easier/faster/cheaper for the customer to get what they need.

In AmSec, we obsess over our customers, and their trust is our first priority. Trust is earned by building a highly respected security team to tackle new challenges at a large scale. In this role, you will lead a key software development team to deliver high quality, scalable products that are deployed to our internal services around the world. You will collaborate with product owners and customers to deliver the best features, using resources and technologies efficiently. You will work with stakeholders to define solutions that scale and satisfy a wide variety of security needs. You will assign responsibilities, identify appropriate resources, and build schedules to ensure timely completion of project milestones. You will also assess risks, anticipate bottlenecks, and balance business needs against technical constraints to maximize business benefit. You bring a technical background, are detail driven and have excellent problem solving abilities. The successful candidate is passionate about delivering extensible, on-time solutions and has experience developing high-performance teams through goal-setting, attention to performance metrics, continuous process improvement and mentorship.

On-Call Responsibility
This position involves on-call responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

Key job responsibilities
Drive the vision for the services and programs within the team, while working with new and current customer requirements. Help the team understand priorities to meet organizational deliverables and timelines. Help to unblock engineers so that they can meet their deliverables. Deliver amazing tools within Amazon Security that improve the security posture of the business, while enabling Amazon Security Engineers to find the data they need.

A day in the life
The team's mission is to support Security teams by having a scalable and fault tolerant presentation layer for querying security data for troubleshooting and incident response.

A day of the SDM has a good part working directly with the team to understand the status of tasks, prioritizing new tasks and features or working to help unblock them if there are issues. The other part of the day will be spent working with customers to understand new requirements within the services to then determine how these tasks can be prioritized within the team roadmap. An SDM also frequently meets with org leaders and customers to discuss goals and status.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 3+ years of systems engineering and operations leadership for an Internet service or leading edge IT organization experience
- 5+ years of managing system or software development teams experience
- 7+ years of relevant hands-on systems engineering and administrative work in networking, storage systems, operating systems experience
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field

Preferred Qualifications

- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience with Agile engineering practices (Kanban, continuous delivery, etc.)
- Experience with AWS platforms, services, and design patterns

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Luis Obispo - 166,300.00 - 225,000.00 USD annually