Senior Service Desk Analyst (DV Security Clearance)
at CGI
Posted 4 hours ago
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- Compensation
- Not specified GBP
- City
- Not specified
- Country
- United Kingdom
Currency: £ (GBP)
Senior Service Desk Analyst responsible for delivering first-line IT support to end users in a DV-cleared environment in Chippenham, UK. Manages incident logging, categorisation and resolution, ensuring adherence to SLAs and security policies. Acts as an escalation point for complex issues and coordinates with second/third line support and security teams. Requires DV clearance and strong customer service and technical troubleshooting skills.

