Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

**This is a night shift role, working hours are 10pm - 7am**

CKO IDV

In just five years, CKO IDV has become a leading French player in online identity verification. Its proprietary technology, based on real-time video recognition, is unique in the world.
Our mission is to enable citizens to use their civil identity easily and securely in the digital world, fostering the trust needed between digital services and their users. We protect users against identity theft, and service providers against fraud.

Mission

As a Team Lead within the Fraud Operations team, during your shift you will manage a team of Fraud Experts who manually verify the identities of our clients’ users from our offices in Paris. You will also have an indirect supervisory role over a second team based in Romania.

Your main responsibilities include:

• Monitoring the team’s performance indicators (processing time, pending volumes, etc.)
  

• Being proactive in handling unexpected situations (managing activity peaks, adjusting schedules, liaising with the technical team, etc.)
  

• Ensuring compliance with service rules, including operational processes as well as the security and compliance measures related to remote identity verification
  

• Leading workshops and meetings to foster team spirit and share knowledge and information
  

• Participating in the recruitment and onboarding of new team members

Work Environment

• A pleasant and dynamic workplace with colleagues from diverse backgrounds.

• You will receive training in document fraud detection, allowing you to become an expert in identity and biometric fraud, while gaining awareness of security and GDPR issues.

Profile

For the Team Lead position, we are looking for candidates with previous team management experience who are:

• Conscientious

• Reactive and adaptable

• Patient and have strong interpersonal skills

• Interested in technology, fraud prevention, and personal data security (a plus!)

• Professional English

Recruitment Process

Once your CV has been selected by our HR team, we will contact you for an initial discussion to clarify the role and our needs. This will be followed by an on-site interview including a presentation and hands-on practice with our software, and then a second interview focused on cultural fit.

Other information

• Location: Paris 75009

• Contract type: Permanent (CDI)

• Working hours: 39 hours per week

• Shift options:

  • 10 PM – 7 AM
    Our service operates 24/7, so weekend work is common.
    

Start date: ASAP

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram