Welcome to the team: PAM Support Engineer (m/f/diverse)
at Commerzbank
Posted 18 days ago
No clicks
- Compensation
- Not specified
- City
- Prague
- Country
- Czech Republic
Currency: Not specified
Join Commerzbank Digital Technology Centre Prague as a PAM Support Engineer to support and operate the Privileged Access Management (PAM) solution. You will handle user support requests across email, ticketing and calls, participate in technical maintenance across Windows, Linux, cloud and database environments, and assist in implementing features like credential and session management. The role involves release and patch planning, cross-team communication, and participation in agile ceremonies while assisting colleagues with complex support cases.
In Commerzbank Digital Technology Centre Prague, we are transforming a traditional bank into a digital agile enterprise! We provide a wide range of various IT solutions, .Net and Java development, services in the area of application operation and infrastructure.
We are looking for thinkers with unconventional ideas and in return, we offer the freedom to create own job with own vision, wide range of benefits including home office. Sounds interesting?
Shape the future of banking with us!
Would you like to take part in one of the recent Commerzbank’s initiatives in field of PAM (Privileged Access Management) and have the opportunity to participate in the implementation and maintenance of the critical, robust and technologically diverse solution? PAM is at the heart of access management, monitoring and handling permissions for privileged access to systems and applications. Currently we are looking for a new team member experienced in application operations covering Windows, Linux, cloud or database environments.
Your tasks
As PAM Support Engineer, you are a technically skilled contact person within Commerzbank for topics of Privileged Account Management (PAM), which controls and monitors access with privileged permissions to systems and applications. Your main task is to provide support to the end users and process their requests on all support channels. You participate on technical operation of the PAM system, development and implementation of various new product features such as credential management and session management components.
Your responsibilities will include:
- Processing support requests via email, ticketing system and calls
- Participation in technical maintenance of the PAM system in multiple environments
- planning and coordination of the releases and patches of the system from testing to implementation
- communication and cooperation with different teams across the company,
- participation in agile coordination meetings (scrum, retrospectives, planning),
- assisting colleagues in complex support cases.
Your profile
- 2+ years of experience with system operations
- Active Directory, LDAP, Entra ID, Powershell knowledge
- Very good spoken and written English, German is an advantage
- Basic knowledge of operational IT infrastructure and network protocols
- Hands on experience with PAM systems (desirable but not required)
- Study of computer science, business informatics or relevant IT skills (desirable but not required)
- Good analytical and documentation skills
- Ability and willingness to constantly improve and learn
Ability to prioritize importance of received requests
Our Benefits
- 30 days of vacation
- Employer-funded pension
- Flexible work
- Employee conditions
30 days of vacation; Employer-funded pension; Flexible work; Employee conditions; Digital learning; Diversity; Family & job friendly; Friendly work environment; Inspiring company culture; Work-life balance
The company
In Commerzbank Digital Technology Centre Prague, we are transforming a traditional bank into a digital agile enterprise! We provide a wide range of various IT solutions, .Net and Java development, services in the area of application operation and infrastructure. As a part of Commerzbank Group, we work closely together with the Delivery Organisation of more than 50 different Clusters in our Headquarter in Frankfurt and around the globe.
We are looking for thinkers with unconventional ideas and in return, we offer the freedom to create own job with own vision, wide range of benefits including home office. Sounds interesting?
Contact
In case of interest please apply via this job portal.
