Requisition Id: 1675023

EY India, a part of the global EY network, is a leading professional services organization known for delivering exceptional client value through assurance, consulting, strategy and transactions, and tax services. EY is committed to building a better working world by helping clients solve their toughest challenges, navigate change, and seize growth opportunities.

As part of EY India's strategic expansion and innovation efforts, the Global Capability Centre (GCC) project has been initiated to provide high-value technology services, enhance digital transformation, and drive operational excellence for clients across sectors. This role will play a pivotal part in enabling that vision by leading mission-critical IT functions and teams.

Position Overview

This leadership role provides strategic direction and oversees a high-performing team of technical professionals responsible for the design, development, testing, implementation, and monitoring of software and technology solutions. The role acts as a subject matter expert, driving product implementation, evaluating IT vendor solutions, and aligning technology initiatives with business goals. It also encompasses end-to-end program management responsibilities, from planning through execution and delivery.

The role will also lead cross-functional teams, reinforce cybersecurity practices, manage vendor partnerships, and ensure projects are delivered on time, within scope, and with high quality.

Key Responsibilities

Leadership & People Management

• Lead, mentor, and manage a global team of technical staff; provide coaching, performance evaluation, and career development support.
• Make strategic hiring and compensation decisions in alignment with EY's HR policies.
• Foster a high-performance culture that encourages innovation and accountability.

Strategic IT Planning & Execution

• Own the full lifecycle of software delivery for business-critical products, including vendor selection and system implementation.
• Translate business needs into executable project roadmaps and technical specifications.
• Develop and execute short- and long-term department goals that align with overall business strategy.

Operations & Delivery Oversight

• Plan, execute, and monitor IT projects ensuring alignment with business priorities and strategic goals.
• Develop comprehensive project plans, allocate resources efficiently, and manage budgets for optimal outcomes.
• Track key performance metrics and implement continuous improvements in service delivery and operational processes.

Cybersecurity & Risk Management

• Integrate cybersecurity best practices into project frameworks to safeguard enterprise data and infrastructure.
• Identify potential risks and proactively implement mitigation strategies throughout the project lifecycle.

Stakeholder Engagement & Communication

• Maintain strong relationships with business leaders and key stakeholders to drive collaboration and shared ownership of outcomes.
• Provide regular project updates and strategic insights to senior leadership and relevant governance bodies.

Vendor & Partner Management

• Manage third-party service providers and technology vendors, ensuring adherence to timelines, quality standards, and contractual obligations.
• Lead build-versus-buy assessments and develop integration strategies for new technologies.

Innovation & Process Improvement

• Identify opportunities to improve IT policies, tools, and delivery models.
• Drive quality initiatives and lead innovation to increase service excellence and business value.

Governance & Compliance

• Ensure full compliance with IT governance, data privacy, and information security policies.

Participate in audits, special projects, and other assigned initiatives as required