Inside Presales Security Expert
at Fortinet
Posted 11 hours ago
No clicks
- Compensation
- Not specified CAD
- City
- Not specified
- Country
- Canada
Currency: $ (CAD)
The Inside Presales Security Expert will support the sales organization in all technical matters related to pre-sales, sales calls, and post-sales. Based in Montreal, QC, Canada, the role serves as the main technical resource for customers and partners, qualifying leads technically, addressing features and security concerns on calls, and coordinating post-sales technical issue resolution with support and engineering. The position requires strong networking, security, and encryption knowledge, bilingual French/English, and travel as needed to close deals. A bachelor's degree or equivalent experience is required with 3+ years in technical/pre-sales and LAN/WAN/Internet services administration.
Location: Montreal, QC, Canada
The Inside Presales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- Bilingual in French and English
- 3 year’s experience in technical/pre-sales support as a sales or systems engineer
- 3 year’s experience in LAN/WAN/Internet services administration
- Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Prove understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Excellent presentation skills
- Required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
- Bachelor’s degree or equivalent experience. Graduate Degree favorable
