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Professional Services Consultant - UK

at Fortinet

Tech LeadNo visa sponsorshipCybersecurity

Posted 10 hours ago

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Compensation: Not specified
City: Not specified
Country: United Kingdom

Works as a Professional Services Consultant with Fortinet to deliver remote or on-site technical services for customers in the UK, focusing on security infrastructure design, deployment, testing and operation. Collaborates with customers and Fortinet peers to ensure timely, high-quality, cost-effective service delivery and to build lasting relationships. Develops and maintains project documentation, including high/low level designs, test plans and scripts, and conducts interoperability testing of devices that interact with Fortinet products. Requires extensive experience in LAN/WAN, network security and Fortinet solutions, with strong communication and customer-facing skills.

Location: United Kingdom

This role is based REMOTE or in our London office.

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement.

The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services.

The Consultant instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.

Responsibilities

Assists the Customer during the Think and Build phases of a project

Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.

Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.

Tests Fortinet solutions and verifies system behavior

Participates to interoperability/integration testing of devices that interact with Fortinet products

Recommends and Implements Fortinet best practices

Resolves and/or escalates technical issues in a timely fashion

Delivers general knowledge transfer to client staff.

Develops and maintains core competency on Fortinet’s product line and technologies.

Job Requirements:

7+ years of experience in LAN/WAN/Network Security Products.

Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.

Experience in complex routing and WAN environments where BGP, OSFP is a requirement.

Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.

Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)

Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).

Excellent communication and technical documentation skills.

Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.

Positive customer service attitude with excellent soft skills.

Education

University Degree in technical or management discipline and/or equivalent extensive work-related experience.

We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well-being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe.

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