
Systems Engineer
at Fortinet
Posted 10 hours ago
No clicks
- Compensation
- Not specified
- City
- San Juan
- Country
- United States
Currency: Not specified
Systems Engineer to support a sales organization in a defined territory (San Juan, PR), handling technical pre-sales, delivering expert responses during sales calls, and serving as the lead technical contact post-sale. The role requires strong networking, wireless, and security knowledge, with experience in LAN/WAN, VPNs, wireless deployments, and cryptographic/authentication technologies. The candidate will qualify leads, educate customers on features and integration, and coordinate with engineering and support to resolve technical issues. Certifications CCIE and CISSP are listed as desirable qualifications.
Location: SAN JUAN, PR, Puerto Rico
Skills & Qualifications
• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP
Job duties and responsibilities:
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
Provide assistance to identified customers with post-sales training.

