Key Responsibilities

• Improve and secure services delivered by a cross-border squad of engineers and journey experts.
• Collaborate with SaaS vendors and feature teams to stay ahead of emerging threats and technologies.
• Develop secure, reliable workplace solutions based on Microsoft 365, Intune, JAMF, and other platforms.
• Work with Microsoft and other vendors to integrate and maintain robust security controls.
• Monitor and improve compliance with regulatory and organizational security standards.
• Collaborate with IT Security teams to implement effective policies and incident management strategies.
• Automate and optimize administration processes to secure endpoints and data.
• Participate in 24/7 global support rotations and resolve 2nd/3rd line incidents.
• Provide documentation and training to ensure team readiness and compliance.

Key Capabilities/Experience

• Security Expertise: Strong understanding of enterprise security tools, principles, and Blue Team practices.
• Microsoft 365 Knowledge: Practical experience with securing services like Intune, Azure AD, and M365 compliance.
• Automation & Scripting: Proficient in PowerShell and deployment pipelines (Azure DevOps).
• Problem Solving: Ability to resolve technical and compliance-related challenges effectively.
• Collaboration: Skilled at working across teams and stakeholders in regulated environments.
• Communication: Capable of explaining complex technical concepts to various audiences.

Minimum Qualifications

• Educational Background: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Minimum of 5 years of work experience on the related role
• Certifications: Relevant certifications Microsoft 365 and security certifications (e.g., CISSP, CISM) is a plus.
• Regulatory Understanding: Experience working in highly regulated environments like financial institutions.