Location: Tempe, AZ, United States

The Threat Manager is vital to the Global Security Threat Management team, managing complex threat cases and improving workplace violence prevention. This role requires autonomy, expert decision-making, and specialized threat management knowledge. The Threat Manager oversees cases, leads projects, and influences key business aspects within Global Security. Responsibilities include managing security concerns, participating in the On-Call Schedule, and conducting Joint Threat Review meetings. The role also supports team development and ensures continuous improvement, safeguarding the firm's employees and assets worldwide.
 

As a Threat Manager within Global Security, you will provide continued support to employees through partnership with other key cross-functional partners as required. Utilize your strong technical skills to help enhance the global team's risk and controls initiatives.  Reporting to a Threat Management Director, you will provide support functions for escalated threat cases throughout their entire lifecycle; support functions will include acknowledgement of case details & distribution, case management system input, process updates for TM workflow, supplemental case investigations, organization of interviews, and consult of case management and adjudication. This lifecycle will include information gathering, initial threat assessment, consultation of stakeholders, incorporation of mitigation strategies, continued monitoring and regular reviews of persons of concern.

Job responsibilities:

• Actively respond, manage and maintain cases of all case-types to include report writing and record retention
• Conduct witness interviews and provide assessments as required 
• Provide program support for other GS/TM partners (Global Intelligence, Insider Risk)
• Serve as liaison support for cross-functional partners
• Provide case support for peer TMs as needed and based on caseload/on-call support
• Support the development of best practice documents and standard response protocols 
• Utilize internal databases to execute long-term monitoring of persons of concern
• Leverage partnerships to continuously monitor persons of concern
• Support data integrity, TM case metrics, and trends analysis 
• Leverage technical skills (Microsoft office suite, ServiceNow, ArcGIS, Sales Force, Pega, Tableau, Power Bi, etc.) to enhance teams operational excellence 

Required qualifications, capabilities, and skills:

• 5+ years’ experience in a threat management, law enforcement, intelligence analysis, and/or corporate security role
• BA or BS Degree in History, Criminal Justice, Intelligence, or Political Science or equivalent years of relevant experience
• Proficiency in MS office suite
• Ability to think quickly and make decisions while under pressure 
• Ability to work within a team environment and achieve buy-in from stakeholders 
• Strong communication skills
• Strong organization skills
• Available to travel 10%
• Able to work extended hours to include nights, weekends, and on-call as needed