
Application Support Engineer
at Macquarie
Posted 6 days ago
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- Compensation
- Not specified
- City
- Not specified
- Country
- India
Currency: Not specified
Join Macquarie's global Privileged Access Management (PAM) team within the Identity and Cyber Security group to protect privileged access across systems and applications. You will advise and deliver PAM capabilities, streamline processes through automation, and drive compliance and monitoring activities. You will contribute to planning and feature releases, engage users via workshops, and create end-user documentation and provide L1 support. The role offers exposure to a global financial services environment and collaboration across Technology teams.
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Application Support Engineer
What role will you play?
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What you offer
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- Troubleshooting experience using log analysis, DB queries, understanding of integrated systems.
- Experience using ticketing platforms like Jira , ServiceNow.
- Technical knowledge of database queries, scripts, understanding of technical platforms, any programming languages and APIs
- Customer service experience with exceptional stakeholder management and good communication skills.
- Experience in Cyber Security Domain.
- Experience with any of the following is advantageous:
- Knowledge of Identity and Privilege access Management.
- Analytics experience using Alteryx or Power BI.
- Development and administration experience with SailPoint IdentityIQ or other similar tools.
What we offer
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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
- 1 wellbeing leave day per year
- 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
- Company-subsidised childcare services
- 2 days of paid volunteer leave and donation matching
- Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members
- Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment
About Technology
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