We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Primary Key Responsibilities (Top 3-5 KRA)

• Define and oversee the organization’s identity, access management, and control assurance strategy, ensuring alignment with business objectives and regulatory requirements
• Establish and enforce policies, standards, and frameworks for identity and access controls, ensuring compliance with internal security mandates and external regulations (e.g., GDPR, SOX, ISO 27001)
• Identify, assess, and mitigate risks related to identity and access controls; ensure robust assurance processes to validate control effectiveness across systems and applications
• Oversee implementation and optimization of IAM and assurance tools, drive automation, and continuously improve processes to enhance security posture and operational efficiency
• Ensure quality MI is produced to highlight progress, issues, trends etc and feedback to any drops in Service to the IAM Manager in the UK

Additional Responsibilities :

• Work collaboratively with other Identity functions, as well as the wider Enterprise Security and M&G Plc organisation, to ensure the secure and stable delivery and operation of Identity and logical access controls.
• Owning the QA sampling process of the team and highlighting failures / findings, with plans for remediation.
• Identifying gaps in the processes and driving through the change to make the controls more effective.
• Proactively manage all stakeholder expectations through either effective resolution of or updating on progress of their outstanding queries.
• Always look for improvements within processes and controls and have continuous improvement plans with automation
• Identify opportunities for security controls optimisation in line with emerging threats internally and externally. Support identification of appropriate, fit for purpose and cost effective control solutions, and adopting new security technologies to support effective and efficient management of risk and controls.
• Owning current and new process documents and updating the documents frequently
• Expert / SME level knowledge of IAM and Controls Assurance
• Ensure any new team members follow a training plan and have a good understanding around the different processes.
• Validating any findings from the 2LOD or External auditors testing and challenging where necessary.
• Expert knowledge of the operating models of immediate business areas and all stakeholders.
• Be the SME for any Automation project related to the IDAM controls.

Knowledge:

• Working knowledge of Service Now, SailPoint IIQ, MS Operating Systems, MS Office including MS Outlook, MS Excel & Power BI preferred.
• Experience of working in Identity and Access Management with knowledge of Financial Services preferred.
• Any Identity access management audit related experience/knowledge is add-on
• Experience of working in IAM and knowledge of Financial Services preferred
• ITIL qualified to have a good service management knowledge
• Advanced knowledge of SQL Management studio and running queries, SailPoint IIQ or any other IGA product
• Broad knowledge of business conducted within M&G, including M&G Global Services India.

Skills:

• Relationship management across multiple External and Internal Stakeholders and cultures
• Deep knowledge of IAM technologies (SailPoint, Okta, CyberArk, Azure AD), authentication protocols (SAML, OAuth, OpenID Connect), and access control models (RBAC, ABAC)
• Develop and implement the enterprise-wide IAM and control assurance strategy aligned with business objectives and regulatory requirements
• Strong organisational skills to manage a variety of work and prioritise effectively.
• Proven experience in leading large teams and managing cross-functional stakeholders.
• Familiarity with regulatory frameworks such as GDPR, SOX, ISO 27001, and NIST
• Proven experience in leading large teams and managing cross-functional stakeholders
• Strong ability to assess risks, interpret audit findings, and implement effective remediation strategies.
• Excellent ability to present complex IAM concepts to senior Leadership and non-technical stakeholders
• Oversee risk assessments, control testing, and assurance activities to validate the effectiveness of identity and access controls.

Experience:

• 14+ years in IAM or cybersecurity roles, with at least 5 years in a Senior Management position.
• Experience in large-scale IAM program delivery and control assurance frameworks.
• Strong Service Delivery experience in Identity Access Management and Control Assurance
• Experience in working with UK stakeholders.

Educational Qualification:

• Graduate in any discipline (A Levels or equivalent qualification).

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Location: Pune, Mumbai

Time Type: Full time