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Intune Technical Support Engineer

at Microsoft

Mid LevelNo visa sponsorshipCybersecurity

Posted 5 hours ago

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Provide technical support for Microsoft Intune and related endpoint management solutions, helping customers deploy and troubleshoot device enrollment, policies, apps, and compliance across Windows, iOS, Android, and macOS. Collaborate with engineering and account teams to diagnose issues, reproduce bugs, and deliver timely resolutions while documenting solutions in the knowledge base. Leverage knowledge of Azure AD, Intune policies, and mobile device management best practices to ensure secure and compliant device configurations. May involve on-call support and customer communication to ensure a positive support experience.