Location: Beijing / Shanghai

About the Team:

Dow Jones Risk is a global provider of best-in-class risk data, technology solutions, due diligence and managed services for managing regulatory and reputational risk. For 20 years, its market-leading data has helped financial institutions and businesses have greater control managing Financial Crime Compliance, Third Party Risk Management, Sanctions Compliance and Trade Compliance. With a global team of expert researchers covering more than 60 languages, Dow Jones applies the same rigor to its data that it has always brought to its journalism, offering the most accurate and complete risk datasets on the market.

About the Role:

We are seeking an exceptional information professional to work within the Risk & Compliance Implementation and Integration team. The Dow Jones Risk & Compliance Content Integration Specialists are responsible for working directly with customers as well as partners leveraging the Risk & Compliance product suite. This includes providing support to both technical and business users who have integrated the Dow Jones Risk and Compliance product(s) into their workflow.

You Will:

• Work closely with Sales to ensure Dow Jones is delivering the best integration solutions for Risk and Compliance.

• Coordinate pre-sale, post-sale and implementation support and guidance for Risk & Compliance feeds and API products.

• Provide integration support to partners who deliver Dow Jones Risk and Compliance content.

• Contribute thought leadership around the strategic direction of the Risk & Compliance business on subjects such as brand, positioning, value proposition and product roadmap.

• Drive the successful integration of our content into partners and customer platforms.

• Communicate globally for local partner and customer needs.

You Have:

• Language skills: Japanese and Chinese language skills both strongly preferred

• High level of initiative and self-motivation, ability to work in a global team environment.

• Understanding of Internet and Intranet applications, emerging web technologies, and industry trends.

• Knowledge of data feeds and APIs.

• Excellent problem solving skills for customers' and partners’ issues while consistently providing high levels of customer service

• Strong communication and presentation skills

• Ability to utilize effective influencing strategies to gain agreement or commitment to proposed solutions.

• Interest and aptitude to learn new technical systems and applications.

• Attention to detail and the ability to prioritize and meet deadlines.

• Ability to follow a large set of procedural guidelines to a very high accuracy level and adjust to changes when required.

Our Benefits

• Comprehensive Insurance & Retirement plans

• Paid Time Off and Leaves

• Education Benefits

• Family Care Benefits

• Career Growth Programs

• Access to Dow Jones Products

• Employee Referral Program

• Employee Well-being Support & Fitness Programs

Responsibilities 关键责任/职责

• 为提供道琼斯风险和合规内容的合作伙伴提供一线支持

• 与客户经理密切合作，确保道琼斯为风险和合规提供最佳整合解决方案

• 协调风险与合规源和API产品的售前、售后和实施支持和指导

• 推动我们的内容成功集成到合作伙伴和客户平台

• 针对当地客户需求进行全球沟通

Requirements 要求

• 流利的英语、汉语和日语

• 高度的主动性和自我激励能力，能够在全球团队环境中工作

• 了解Internet和Intranet应用程序、新兴web技术和行业趋势

• 熟悉数据源和API

• 需要了解风险和合规数据

• 优秀的解决客户和合作伙伴问题的技能，同时始终提供高水平的客户服务

• 优秀的沟通和表达能力

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Non-Union role

Req ID: 50213