
Head of Engineering - Adviser Experience
at M&G
Posted 20 hours ago
No clicks
- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Lead the engineering function for the Adviser Experience platform at M&G Global Services Private Limited. Owns the development and delivery of user stories, code quality, and timely monthly releases while ensuring platform availability and production stability. Drive risk management, monitoring, and total cost of ownership optimization, and lead platform upgrades. Own and maintain the strategy and roadmap for the platform and applications, collaborating with wider teams and third-party suppliers to deliver business outcomes.
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
The accountability includes the following but not limited to
- Development and Delivery of the user stories as part of the monthly releases.
- Code quality and technical debt reduction for the specific platform
- Successful delivery of the monthly release by working closely with delivery and quality assurance teams
- Availability of the platform and the components in production estate
- Risk Management of the platform and the corresponding mitigation
- Platform Monitoring, Service improvements for the specific platform resulting in incident reduction
- Total cost of ownership of the platform
- Platform upgrades – where applicable
- Own and maintain the strategy and roadmap of the platform & the applications.
- Collaborate with wider teams and ensures business outcomes are achieved.
- Work with and oversee 3rd party suppliers to ensure all the above are delivered as per the agreements
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Location: Mumbai, Pune
Time Type: Full time

