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Technical Support Engineer - Agentforce / Data360 - Spanish or Portuguese Speaking

at Salesforce

Mid LevelNo visa sponsorshipData Engineering

Posted 7 hours ago

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Compensation: Not specified
City: Not specified
Country: Not specified

Provide bilingual technical support for Agentforce and Data360 platforms, assisting customers in Spanish or Portuguese. Diagnose and troubleshoot product issues, perform root-cause analysis, and guide customers to effective resolutions. Collaborate with product and engineering teams to document issues and contribute to knowledge base and self-service resources. Support on-call rotation and customer satisfaction targets.

No additional description provided.