Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Collections Analytics Specialist

In this role, you will:

• The jobholder will be required to manage one or more assignments projects with some level of complexity and scope.
• Responsible for developing a climate in which creativity thrives and in which process quality and productivity are continuously improved.
• Manage defined analytic and management information outputs to facilitate and promote efficiencies and effectiveness across the Collections Operation.
• Ensure integrity of management information and analytics produces through strong oversight and established controls.
• Address performance opportunities within the business function and conduct regular testing to confirm that activities remain suitable.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets

To be successful you will:

• At least 5 years’ experience in Operations with at-least 3 years of experience in Mangement Information and reporting -preferably in Contact Center.
• Graduate in any stream
• Excellent data analysis, logical deduction, and critical thinking skills
• Experienced and proficient in Microsoft Office including Excel, Visual basic for applications, Power-point, Microsoft Access. Basic knowledge of statistical and financial modelling techniques, marketing research and multivariate analysis tools
• Project Management and Business Process improvement skills
• Possesses excellent thought organization and thought leadership. Excellent Communication and presentation skills – Both verbal and written

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***