Embark on a fulfilling and challenging career as a Business Analyst II with our dynamic team. You'll have the chance to make a significant impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career.

As a Business Analyst II within JPMorganChase, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. By leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals. You will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations. Your strategic thinking and strong customer service skills will be essential in delivering results that enhance the customer journey and drive business success.

Job responsibilities 

• Analyze and interpret complex data sets from various sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives. 
• Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive departmental efficiency. 
• Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies. 
• Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that directly impact departmental outcomes. 
• Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively. 

Required qualifications, capabilities, and skills 

• Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience. 
• Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture. 
• Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization. 
• Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions. 
• Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives. 
• Provide quality service to customers through continuous communication. 
• Understand software delivery lifecycle and have skills in industry-standard methodologies and related tasks. 

Preferred qualifications, capabilities, and skills 

• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making. 
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency. 
• Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration. 
• Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes. 
• Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives. 
• Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.