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Lead a team of software engineers to design and build Agentforce Voice Agents, focusing on scalable voice-enabled experiences and conversational AI. Own technical direction, architecture, and code quality while delivering high-impact features from design through deployment. Mentor engineers, collaborate with product, design, and data science to improve reliability, performance, and security of voice agent systems. Drive best practices, performance optimization, and end-to-end ownership in a fast-paced environment.