Head of Applied Science Commercial Intelligence - Data Science & BI (OPENBANK)

Country: Spain

Join Openbank, the 100% digital bank of the Santander Group, where innovation meets opportunity! With over 2 million customers across Spain, Germany, the Netherlands, Portugal, we're leading the way in digital banking. From loans and mortgages to a cutting-edge, fully automated investment platform, our products are transforming the industry.

At Openbank, we pride ourselves on simplicity, agility, and security, earning us the title of the most recommended Spanish bank among our customers. Technology is in our DNA and we are constantly developing new digital solutions and products. And we're not stopping there! At Openbank we are proud to be a bank that is gaining more and more international presence, we have just landed in the United States and Mexico.

Mission & responsibilites:

This role provides the link between pure commercial business needs with analytical engines, creating the link between business areas and a team of data scientists. Marketing campaigns, customer intelligence, churn reduction, product definition and other relevant areas of the business have a clear need for data.  

This role will support the advance analysis of data to obtain business-related insights that foster the development of the data-driven business strategy of Openbank.  

As a Head of Applied Science, you will lead the Commercial Intelligence team and report directly to the Chief Data Science, and we expect someone that knows how to optimize more than ROC-AUC curves; you have proven experience applying ML engines to improve Business areas outcomes (measured in financial gains or savings) and take data-driven decisions. In the past you have faced data-atheists and did not frustrate you to lead them in the path of data conversion.   

• You know how to create metrics that measure the performance of certain customer behaviours and enjoy the experimentation of behavioural actions to analyze the evolution of the created indicators.  
• You want to find the position where you can participate in the design long-term plans for data-products and strategy, although you understand business urgent requests and sometimes you just need to get the work done. You have worked on several projects at the same time and understand how to balance delivery and progress.   
• You enjoy never-faced challenges and data sources, and know how to prioritize opportunities with business needs and Directors’ requests; however, our Senior Data Team is composed of ex-members of the most prestigious data-companies and academic programs, and we know that success comes only through collaboration.    
• Your critical scientific thinking is normally reinforced by listening to others’ opinions with respect to the best algorithmic decisions; however, you easily recognize where a logistic regression will do the job to achieve an 80% acceptable solution.  
• Scalable solutions and production-readiness are two of your mantras; however, we have a ML-Operations team that will support you in achieving technical excellence.   
• You are not afraid of designing an ETL for a newly introduced dataset, generating concrete specifications for its automation; despite we have a robust Data Engineering team maintaining hundreds of Scala ETLs, the seniority of this role requires being able to communicate with this highly technical team.  
• Supervising other fellow data scientists is an attractive point as it can eventually help you achieve bigger more interesting initiatives. In our team, we nurture a meritocratic culture trying to provide professional development opportunities.  
    

To be successful in the role you must have 

• +5 years of proven experience in an industrial environment. 
• Excellent communication skills and influence, with the ability to translate business issues into analytical solutions. 
• Successfully managed the end-to-end delivery of insights and value, including resourcing, budgeting and prioritization. 
• Statistical modelling and machine learning: you know the difference of multiple ML algorithms, and know how to implement them in different programming languages (ideally Python or Spark). We´ll double-check this with you!  
• Experience in dealing with large datasets and implementing scalable solutions. You know when pandas breaks and have dealt with different distributed solutions such as dask or spark.
• How to solve problems using data: analyze the problem and decompose it into different analytical components, andcomponents and recycle all the components you can from other projects.  
• Software development: you know what  GIT means, and how to develop your own code, test it and use it to produce actionable results. Open-source lovers get a plus if you show us your github!  
• Data Visualization, and tools like ggplot, matplotlib, tableau, or similar. Bonus points for plotly, and standing ovation for Quicksight. 
• For this level of seniority, you have experience on geo-spatial analytics, graph-theory, and natural-language processing.  
• Automation Obsessed: Cloud infrastructures are your main asset in order to automate all ML-related problem, so the machine does most of the work for you, or at least you are highly interested in collaborating closely with the ML-Ops team. 

What do we offer?

• Joining a dynamic and agile company undergoing international expansion.
• Working in start-up mode with the support of the Santander Group.
• Competitive remuneration and attractive benefits package.
• Possibility of growth within the company and the Group.
• Collaborating on international projects in different countries.
• Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.  

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