Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Microservices Framework (MSF) team within the Docusign Cloud Engineering organization helps build the platform that powers Product Development across a multi-cloud environment. MSF team enables microservices at scale through two core capabilities, Compute for containerized service execution and Storage for all services, while delivering end-to-end automation for provisioning and deployment. You’ll shape the Cloud Layer by defining cloud component configurations across providers, automating deployments, creating secure execution environments, managing users and permissions, and streamlining standardized onboarding. This team also owns the System Layer capabilities including system execution, data flow and routing, security and encryption, and reliable service-to-UI and service-to-service communication. If you thrive on solving complex distributed systems challenges, elevating developer experience, and making an outsized impact on reliability and scale, we’d love to hear from you. Docusign is looking for a seasoned software engineer to join our microservices framework team focused on building highly scalable, available, and reliable distributed systems. The Cloud engineering at Docusign ensures critical back-end services scale with the company’s continued rapid growth. This position is an individual contributor role reporting to the Senior Director, Engineering. Responsibility Be open minded, forward thinking and passionate about great software platform and cloud technologies Think about how to solve problems in scale and build automation to manage complex software systems Develop testable, high-quality, and ship-ready code with ample test coverage Work with Product Management and other developers to understand and translate engineering requirements into design requirements and provide estimates for development Work as part of a cross-site development team to drive design, implementation, testing and release of microservices platform Architect and evolve the Microservices Framework (MSF) platform across multiple cloud providers, defining reference architectures, guardrails, and best practices for containerized microservices and storage platforms Lead design and implementation of the compute runtime (e.g., container orchestration, scheduling, autoscaling) and underlying networking to deliver highly reliable, low‑latency service execution Design and integrate storage solutions (databases, object stores, queues/streams) with clear patterns for replication, backup/restore, data routing, governance, and encryption in transit/at rest Build and maintain end‑to‑end automation for provisioning and deployments using infrastructure‑as‑code and CI/CD pipelines Mentor and coach engineers, perform design and code reviews, and lead cross‑team initiatives that raise the technical bar and platform reliability Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of hands-on software development experience in an object-oriented programming language such as C#, C++ or Java 5+ years of working with cloud deployment and configuration tools using scripting and configuration platforms like terraform Experience designing and implementing scalable storage systems Experience with being a part of oncall rotation Experience with driving decisions based on Telemetry and metrics to take a data driven approach. Preferred Passion to learn new software technologies and platforms Strong experience with Agile methodologies and working in an Agile/Scrum environment Passion for exploring new technologies and a proven track record as a self-starter with a strong sense of ownership Experience in a SaaS environment, with practical knowledge of Cloud technologies like Kubernetes, Azure/GCP, and large-scale microservice architectures Proficiency i