Location: Wilmington, DE, United States

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, Consumer Card Technology team, you serve in a critical leadership role by delivering advanced technology solutions as an individual and as a technical coach and mentor to a team of highly-skilled and motivated software engineers. As an expert in your field, you are responsible for critical technology solutions across multiple technical areas within the Card Authorizations team in support of the firm’s business objectives.

Job responsibilities

• Provides guidance to the immediate team of software engineers on daily tasks and activities to execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond routine or conventional approaches.
• Develops secure high-quality production code and sets the overall guidance and expectations for team output, practices, and collaboration
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Anticipates dependencies with other teams and leads evaluation sessions with external vendors and internal teams to drive outcome-oriented designs and ensure applicability within existing systems and information architecture.
• Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements
• Creates a culture of diversity, opportunity, inclusion, and respect for the team members

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5 years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)- Java 
• Hands-on experience with AWS cloud services (e.g., EC2, S3, Lambda, RDS, etc.).
• Experience designing, developing, and deploying scalable applications in cloud environments.
• Familiarity with microservices architecture and RESTful API development is needed .
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience with modern monitoring and logging tools (e.g., DataDog, Dynatrace, Splunk).
• Ability to collaborate effectively with cross-functional teams, including product, QA, and operations.

• Experience with  software development best practices, including code reviews, testing, and CI/CD pipelines.

   

Preferred qualifications, capabilities, and skills

• Experience in architecting large-scale, distributed systems.
• Ability to drive technical strategy and influence engineering best practices across teams.
• Strong stakeholder management and the ability to align technical solutions with business goals.
• Demonstrated knowledge and experience with Credit Card technologies and processes
• Experience with Diebold Transaction Manager