
(Senior) ServiceNow Developer
at Berenberg
Posted a month ago
No clicks
- Compensation
- Not specified
- City
- London
- Country
- United Kingdom
Currency: Not specified
Join Berenberg's Innovation & Technology team in London to design and implement ServiceNow solutions focused on ITSM, CSM, ITOM/Discovery, workflow automation and REST integrations. You will take end-to-end ownership of feature development, testing, rollout, documentation and knowledge transfer while collaborating with stakeholders, architects and developers. The role requires analysing existing processes, developing user-centric solutions and ensuring sustainable system architecture aligned with best practices. Strong teamwork, agile experience and proficiency in JavaScript, REST/JSON and ServiceNow modules are expected.
- Design and implementation of intelligent ServiceNow solutions with a focus on ITSM, CSM, ITOM/Discovery (CMDB/CSDM), workflow automation, and REST integrations (inbound/outbound)
- Active involvement in the conception, design, and implementation of new modules and functionalities on the ServiceNow platform
- Analysis of existing processes and development of tailored, user-centric solution concepts in close collaboration with stakeholders, architects, and developers
- End-to-end ownership of the development lifecycle—from feature development and testing through rollout, documentation, and knowledge transfer
- Ensuring an efficient, sustainable system architecture in line with current best practices and standards
- A completed degree in (Business) Informatics, Industrial Engineering, or a comparable qualification
- Several years of professional experience in ServiceNow development, ideally complemented by certifications such as CSA, CIS ITSM, CIS ITOM/Discovery (CMDB/CSDM), App Engine, Flow Designer, or Playbooks
- Strong understanding of ITSM, ITOM, and CSM processes, with solid skills in JavaScript, HTML, CSS, and REST/JSON
- Knowledge of the ITIL framework and experience working in agile environments (e.g., Scrum)
- Very good German language skills and solid written and spoken English proficiency
- A structured, solution-oriented working style and a strong team mindset, with enthusiasm for collaboration in interdisciplinary teams
- Private pension plan - 10% of base salary contribution by Berenberg
- Generous 30 day holiday allowance
- Private Health Insurance
- Life Insurance scheme
- Flexible working hours
- Enhanced parental leave policies
- Employee Assistance Programme offering counselling sessions related to mental health, financial wellbeing and other topics
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