As an Adobe experience Manager for our Rewards Product Delivery Team you will elevate the customer journey, where you’ll spearhead end-to-end content innovation and seamless digital deployments. Your leadership will help shape the future of our digital product delivery, ensuring seamless experiences for both internal and external stakeholders.

Job responsibilities

• Lead and execute complex content builds and deployments in AEM, ensuring accuracy and adherence to project timelines.
• Collaborate closely with product partners, manage build processes, and champion process improvements through technology
• Identify and implement technology-driven process improvements to enhance build efficiency and quality.
• Maintain organized documentation and records of all build activities and process changes.
• Troubleshoot and resolve build issues promptly, minimizing business and customer impact.

Required qualifications, capabilities and skills

• 3+ years of hands-on experience with Adobe Experience Manager (AEM) or similar content management systems in a content build or deployment role.
• Experience leading or mentoring team members in digital product delivery, content management or a related environment.
• Proficiency with project management and collaboration tools such as Jira and Confluence.
• Basic understanding of HTML, JavaScript, digital asset management, and accessibility standards.
• Strong organizational skills, exceptional attention to detail, and ability to deliver high-quality work under tight or dynamic deadlines.
• Excellent interpersonal and communication skills for effective collaboration with clients, partners, and cross-functional teams in an agile environment; willingness to work outside standard business hours as needed.

Preferred qualifications, capabilities and skills

• Experience collaborating with developers on content structure, technical architecture, and discovery reviews.
• Ability to think creatively and propose innovative solutions for content delivery and process improvement, including automation or streamlining using technology.
• Experience working in large, matrixed organizations or Fortune 100 companies.
• Bachelor’s degree in Computer Science, Information Technology, or related field preferred, or equivalent professional experience.

Lead Rewards Product as an AEM expert delivering top-tier content builds, operational excellence, and a great client experience.