Junior ServiceNow Administrator & Developer (ITSM)

About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquartered in London, we manage $213.9 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com

* As at 30 September 2025

Required Qualifications

•    Hands-on experience with ServiceNow development and administration
•    Working knowledge of ServiceNow ITSM modules, including Incident, Problem, Change, and Request Management
•    Understanding of IT Service Management principles and best practices
•    Basic knowledge of JavaScript, HTML, and CSS
•    Strong problem-solving skills and attention to detail
•    Excellent communication skills and ability to work collaboratively
•    Eagerness to learn and develop technical skills

Preferred Qualifications

•    Experience building Service Catalog items and workflows/flows
•    Experience in writing Client Scripts, Business Rules, and UI Policies
•    Familiarity with ServiceNow Flow Designer
•    Experience with ServiceNow integrations and APIs
•    ServiceNow Certified System Administrator (CSA) and/or Application Developer (CAD) certification
•    Understanding of ITIL framework
•    Experience with SharePoint, PowerApps, and Power Automate is a bonus

Benefits

•    Modern office located in the OfficeX campus with easy access to transport and amenities
•    Hybrid working model
•    Competitive compensation package
•    25 days holiday allowance
•    Premium health insurance
•    Employee Assistance program
•    Referral bonus
•    Additional days off for long service and volunteering
•    Multisport card
•    Opportunities for professional development including internal tech talks, conference attendance, and engagement with the open-source community
 

Inclusion, Work-Life Balance and Benefits at Man Group
You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity.

You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.

Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.

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