AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

IVS is building the future of real time interactive video. IVS Media Processing Team is seeking an experienced distributed systems software engineer to design and develop infrastructure that powers live video streaming across the globe. In this role, you will own the end-to-end design, development, and operational excellence of systems that orchestrate live video workflows at massive scale. You will deliver solutions that raise the bar for latency, reliability, and customer experience. You will write code, review designs, dive deep into operational metrics and drive a culture of engineering excellence. You are not just building features — you are shaping the future of live video in the cloud.

Key job responsibilities
- Design and implement highly available, low-latency distributed systems for orchestrating live video processing workflows (transcoding, DRM, ad insertion, quality analysis, redundancy/failover) across globally distributed infrastructure.
- Develop systems that handle stateful, long-running live workflows with strict SLA requirements
- Architect solutions for elastic scaling — from zero to thousands of concurrent live channels — while maintaining deterministic latency and resource efficiency.
- Lead design reviews and provide constructive, high-quality feedback on system designs, code reviews, and operational practices across the team.
- Identify and drive resolution of systemic technical debt, operational risks, and architectural bottlenecks.
- Own the operational health of your systems in production. Participate in on-call rotations, lead incident response for high-severity events affecting live customer workflows, conduct and lead Correction of Error (COE) reviews and drive actionable improvements that prevent recurrence.

A day in the life
As an SDE II on the AWS IVS Media Processing team, you start your day reviewing operational metrics and addressing any service health issues. You participate in daily standups, discussing progress on your current sprint to enhance video transcoding performance. Mid-morning, you dive into code reviews, providing feedback on a teammate's pull request for a new packaging feature. After lunch, you design and implement APIs for real-time video transformation capabilities. You collaborate with senior engineers on architecture decisions, write unit tests, and update documentation. Your day ends troubleshooting a customer-reported latency issue, ensuring our video processing pipeline maintains its performance standards.

About the team
The AWS IVS Media Processing team builds and operates services that enable customers to transform, enhance, and deliver live and on-demand video content at scale. We develop solutions for video transcoding, packaging, and content delivery that power interactive video experiences for millions of viewers worldwide. Our team focuses on delivering low-latency, high-quality video processing capabilities while maintaining operational excellence and cost efficiency. We work backwards from customer needs to innovate on video infrastructure that helps creators, broadcasters, and developers build engaging streaming applications.

Basic Qualifications

- 6+ years of non-internship professional software development experience
- 6+ years of programming with at least one software programming language experience
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications

- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with live video/media processing technologies and concepts (transcoding, ABR packaging, CMAF, HLS, DASH, RTMP/SRT ingest, ad insertion, DRM, SCTE-35 signaling).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 165,200.00 - 223,600.00 USD annually
USA, CA, Santa Clara - 165,200.00 - 223,600.00 USD annually
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually