Location: Jersey City, NJ, United States

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank's Markets technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.

You will be responsible for managing and facilitating the onboarding process for clients using the Financial Information Exchange (FIX) protocol. This role typically involves working closely with clients, internal teams, and external partners to ensure a smooth and efficient onboarding experience. The FIX Onboarding Specialist will be responsible for leading the onboarding process for new clients and partners utilizing the FIX protocol. This role requires a deep understanding of the FIX protocol, strong technical skills, and the ability to manage multiple projects simultaneously. The ideal candidate will have excellent communication skills and a proven track record of successfully onboarding clients in a financial services environment.

Job responsibilities

• Lead the onboarding process for new clients and partners, ensuring a seamless integration with our trading systems.
• Serve as the primary point of contact for clients during the onboarding process, providing technical support and guidance.
• Collaborate with internal teams, including sales, technology, and operations, to ensure all client requirements are met.
• Configure and test FIX connections to ensure they meet client specifications and industry standards.
• Troubleshoot and resolve any technical issues that arise during the onboarding process.
• Develop and maintain comprehensive documentation for each client onboarding project.
• Provide training and support to clients on the use of our trading systems and FIX protocol.
• Continuously improve the onboarding process by identifying areas for improvement and implementing best practices.
• Stay up-to-date with industry trends and developments related to the FIX protocol and electronic trading.
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering* concepts and 5+ years applied experience
• Strong understanding of the FIX protocol and electronic trading systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with scripting or programming languages (e.g., Python, Java) for automation and testing.
• Familiarity with network protocols and security practices.

• Certification in FIX protocol or related areas is a plus.