Operations Automation Associate
at J.P. Morgan
Posted a month ago
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- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Lead and deliver intelligent automation initiatives for the Operations function, translating process improvements into automated solutions to increase efficiency and reduce risk. Work end-to-end on requirements gathering, solution architecture, development, testing, deployment and continuous improvement while adhering to governance and standards. Collaborate with stakeholders and technology teams, define OKRs/KPIs, and coach/mentor junior team members while creating and delivering workflow automation training. Requires strong business analysis, project management skills and hands-on experience with automation tools and languages such as Python and SQL.
Location: Mumbai, Maharashtra, India
As an Operations Automation Senior Associate, you conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.
Job responsibilities
- Engages with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance
- Implements the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
- Utilizes intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
- Coaches and mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
- Identifies and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation
- Solve Business Problems through Process Design, Technology solutions and Operations User Automation
- Collaborate with stakeholders to define project scope, objectives and deliverables and see end to end delivery of initiatives/projects
- 5+ years of experience and proven ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Intermediate experience using Microsoft Office suite
- Sound knowledge of one or multiple intelligence automation applications and or programming languages like Python, SQL etc.
- Experience with consistent collaboration across all levels of the business. Project management experience.
- Bachelor's or higher degree
- Advanced skills and an understanding of business analysis, design, development, testing, and deployment
