We’re seeking someone to join our team as a Senior Platform Engineer responsible for designing, developing, operating, and supporting a highly available enterprise content management (ECM) platform based on Alfresco and Google Workspace. This role combines strong hands-on software engineering with platform operations, customer engagement, and technical leadership.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

Engineering & Development

• Design, develop, and test content management solutions, integrations, and custom components using Python (primary) and Java (secondary).

• Produce high-quality technical design documents and lead design discussions.

• Create, enhance, and maintain tools, modules, and automation scripts to support system integration and platform operations.

• Perform code reviews, contribute to engineering best practices, and mentor team members.

Platform & Infrastructure

• Deploy, configure, and support on-premises private cloud environments for the Alfresco ECM platform.

• Maintain accurate and up-to-date repositories of architecture documents, release notes, configuration standards, and operational runbooks.

• Troubleshoot complex issues across the application stack (web servers, application servers, integrations, databases, authentication).

• Collaborate with vendor engineering support on escalations, patching, and product upgrades.

Operations, Support & Customer Engagement

• Provide Level 3 production support, including participation in an on-call rotation (approx. 1 week every 5 weeks).

• Engage directly with internal customers to investigate, diagnose, and resolve customer-reported issues.

• Act as an escalation point for complex customer problems, collaborating with L2 support, infrastructure, and security teams.

• Deliver clear communication to customers on issue status, root-cause findings, and resolution plans.

• Analyze trends in customer-reported problems to drive platform improvements, defect fixes, and preventive measures.

• Review existing workflows and processes and make recommendations for continuous improvement.

• Ensure platform reliability, scalability, and security through proactive monitoring and enhancements.

What you'll bring to the role:

• At least 6 years’ relevant experience would generally be expected to find the skills required for this role.

• 3+ years hands on development experience with Python and working knowledge of Java.

• 3+ years experience with Tomcat and Apache web servers for hosting enterprise applications.

• 3+ years experience with Linux systems, including troubleshooting, shell scripting, and automation.

• Strong proficiency with relational databases (preferably Microsoft SQL Server) and SQL queries.

• Experience with build tools such as Maven or Gradle is a plus.

• Exposure to containerization technologies (e.g., Podman, Kubernetes)is a plus

• Experience with Jenkins and CI/CD pipelines is a plus

#BPTECH #LI-hybrid #FT-1

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.